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Responsible gambling

At Trixino casino, we're dedicated to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gaming is an essential part of this experience, which is why we've implemented various tools and measures to help you stay in control.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account, ensuring that you don't exceed a certain amount. To do this:

  1. Log into your account
  2. Go to the Responsible Gaming section
  3. Click on "Set Deposit Limit"
  4. Select the type of limit (daily, weekly, monthly)
  5. Choose the desired amount

Loss Limits

You can also set loss limits on your account, which will prevent you from losing more than a certain amount in a single period. To do this:

  1. Log into your account
  2. Go to the Responsible Gaming section
  3. Click on "Set Loss Limit"
  4. Select the type of limit (daily)
  5. Choose the desired amount

Session Time Limits

You can set time limits for each gaming session, which will help you avoid extended periods of play.

  1. Log into your account
  2. Go to the Responsible Gaming section
  3. Click on "Set Session Limit"
  4. Select the type of limit (15-120 minutes)
  5. Choose the desired interval

Reality Check Reminders

We'll send you regular reminders during each gaming session, advising you when it's time for a break.

  1. Log into your account
  2. Go to the Responsible Gaming section
  3. Click on "Set Reality Check"
  4. Select the type of reminder (pop-up at user-defined intervals)

Cooling Off Periods

We offer 24-72 hour cooling-off periods, which will temporarily block access to your account.

  1. Log into your account
  2. Go to the Responsible Gaming section
  3. Click on "Request Cooling-Off"
  4. Confirm that you wish to proceed

Self-Exclusion

If you feel that gaming is becoming a problem for you or someone close, please consider our permanent self-exclusion option.

  1. Log into your account
  2. Go to the Responsible Gaming section
  3. Click on "Request Self-Exclusion"
  4. Confirm that you wish to proceed

Additional Support Resources

For further information and guidance, we recommend visiting:

  • GamCare: a leading support service for problem gamblers in the UK
  • Gamblers Anonymous: a worldwide support group for compulsive gamblers
  • National Problem Gambling Clinic: a dedicated clinic providing expert help for those struggling with gambling addiction

Please note that our team is always here to help. If you have any concerns or need assistance, don't hesitate to contact us via live chat or email.

Remember, responsible gaming is a shared responsibility between the player and the casino operator. We're committed to creating a safe environment for all players, but ultimately it's up to each individual to set their own limits and boundaries.

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